Your privacy matters to us. This Privacy Policy explains how bingo plus app collects, uses, stores, and protects your personal information when you use our mobile gaming and sports betting platform in the Philippines. By registering or using any part of our service, you agree to the practices described here.
Last updated: January 2025
When you create an account or use bingo plus app, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. Technical data is gathered automatically when you access our platform, including your device type, operating system, IP address, browser type, and session activity logs. We use cookies and similar tracking technologies to remember your preferences, maintain your session, and improve platform performance across visits. All information collected is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance and account security.
The personal data we collect is used primarily to operate, maintain, and improve the bingo plus app platform for players across the Philippines. We use your identity and contact details to verify your account, process transactions, send important account notifications, and respond to support enquiries submitted to [email protected]. Financial data is used exclusively to facilitate deposits, withdrawals, and bonus crediting in accordance with our Terms and Conditions. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure the integrity of our games and betting markets. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall user experience. We do not use your personal information to make automated decisions that produce significant legal effects without human review. Promotional communications are only sent where you have opted in, and you may withdraw consent at any time by contacting us directly.
bingo plus app does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose personal information, we will comply with such legal obligations while notifying you where permitted. If bingo plus app undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other gaming operators or advertising networks. Any third-party integrations visible on our platform, such as payment gateways, operate under their own privacy policies, and we encourage you to review those separately.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored using appropriate hashing and access control mechanisms. Our internal systems are subject to regular security reviews, and access to personal data is restricted to authorised personnel who require it to perform their job functions. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and the relevant Philippine data protection authority in accordance with applicable law. We strongly encourage you to use a strong, unique password for your bingo plus app account and to enable any available account security features. While we take every reasonable precaution, no system is entirely immune to risk, and we recommend that you also take steps to protect your own devices and login credentials.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial record-keeping obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period as required by applicable gaming and anti-money laundering regulations. If you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising your personal data, except where retention is required by law or legitimate business necessity. Marketing preferences and communication opt-out records are retained indefinitely to ensure we honour your choices. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data lifecycle procedures. You may request information about the specific retention periods applicable to your data by contacting us at [email protected].
As a user of bingo plus app based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, to correct any inaccuracies, and to request deletion of data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and request a portable copy of your data in a commonly used format. To exercise any of these rights, please contact our data privacy team at [email protected] with your full name, registered email address, and a clear description of your request. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Philippine data protection authority.
bingo plus app reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of the platform after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or contact us directly at [email protected]. For questions about your account or transactions, you can also refer to our Terms and Conditions for further context.
Our FAQ covers common privacy and account questions. You can also reach our support team directly at [email protected] for any data-related requests.